Privacy Policy

Privacy Policy

Introduction

Welcome to https://relationship-therapy-gilbert-az.storysurge.net (hereafter referred to as “our website” or “we”). We are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our online platform.

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Our primary domain, https://relationship-therapy-gilbert-az.storysurge.net.
  2. Any associated subdomains or sub-platforms.
  3. Applications, software, and services offered through our platform.
  4. Content hosted on our websites, including blog posts, articles, and user-generated material.

Please note that this policy does not extend to third-party websites, applications, or services accessed via links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy guides how we handle your data when:

  1. You register an account and use our applications and services as an authorized user.
  2. You visit our websites and engage with the content, including through comments or feedback forms.
  3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: User names, email addresses, and passwords required for account creation and login.
  2. Payment Information: Details related to online transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data associated with your financial accounts, such as bank account numbers (if used for direct payments).
  4. Purchase Information: Records of products or services purchased from our website, including order details and shipping addresses.
  5. Mobile Device Identifiers: Unique identifiers assigned to mobile devices, such as IP addresses, device IDs, and location data from mobile apps.
  6. Location Data: Geographic coordinates captured when you use our location-based services or when your device is in use.
  7. Feedback: Comments, reviews, and responses provided by users regarding our services or products.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in through these accounts for seamless access.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various means:

  1. User input forms and registration processes.
  2. Automated tracking technologies like cookies, web beacons, and pixels.
  3. Third-party data providers who share user information with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions like login, navigation, and session management.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Track website usage, provide insights into user behavior, and enable us to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law:

  1. Legal Obligations: We may need to keep certain data for legal compliance, audit trails, or dispute resolution.
  2. Business Needs: Data retention periods are determined based on our legitimate business interests, such as improving services, conducting market research, and providing customer support.
  3. Data Anonymization: Once the purpose of data collection is fulfilled, we anonymize or delete the information to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to handle data on our behalf.
  3. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete their information and discontinue any services offered through our platform.

Your Rights (Geography-Specific)

Depending on your location, you may have specific rights regarding personal data:

  1. Access: The right to access and request copies of the personal data we hold about you.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right, under certain circumstances, to request the deletion of your personal data.
  4. Restriction: The right to restrict processing of your data in specific situations, such as disputing its accuracy or legality.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for certain purposes, including direct marketing.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: The right to file appeals or complaints with relevant supervisory authorities and seek legal remedies.

To exercise these rights, please contact our Data Privacy Team at [email protected] or via postal mail at:

[Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to regularly review this page for updates.

Contact Information

For questions regarding this policy, data-related inquiries, unsubscribe requests, or any other privacy concerns:

Email: [email protected]

Postal Mail: [Address]